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The latest reports from users having issues in Albany come from postal codes 12208, 12209, 12203, 12207, 12210, 12205, 12211 and 12204.
Spectrum is a telecommunications brand offered by Charter Communications, Inc. that provides cable television, internet and phone services for both residential and business customers. It is the second largest cable operator in the United States. A few years ago Spectrum acquired Time Warner Cable.
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What isn't working?
Please let us know what issue you are experiencing with Spectrum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Spectrum?
2.26 out of 5 263,192 ratings
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Problems in the last 24 hours in Albany, New York
The chart below shows the number of Spectrum reports we have received in the last 24 hours from users in Albany and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Spectrum. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Spectrum users through our website.
Internet (63%)
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Wi-fi (14%)
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TV (9%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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Live Outage Map Near Albany, New York
The most recent Spectrum outage reports came from the following cities:Troy, Schenectady, Albany, Averill Park, Delmar, Rensselaer, Watervliet, Latham, Selkirk, Guilderland, Cohoes, Glenmont, Voorheesville, East Greenbush and Castleton-on-Hudson.
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| City | Problem Type | Report Time |
|---|---|---|
 Troy | Internet | |
| Schenectady | Internet | |
| Albany | Internet | |
| Averill Park | Internet | |
| Schenectady | Total Blackout | |
| Schenectady | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Spectrum Issues Reports Near Albany, New York
Latest outage, problems and issue reports in Albany and nearby locations:
- Alex Chaucer (@geoparadigm) reported fromWynantskill, New York
@Ask_Spectrum As of at least 8am this morning, @GetSpectrum Internet has been down in my area. They are not sure when this outage will be fixed. #spectrumoutage #spectrum Wynantskill, NY 12198.
- Jonathan Richardson, MSW, MPA (@JonathanJR732) reported fromMcKownville, New York
People in the #CapitalRegionNY wonder why businesses and young people don’t come here and a huge reason they don’t is the poor infrastructure, especially technology. We have underperforming companies like @GetSpectrum disappointing us and preventing us from growing.
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum We were told when signing up our rates would NEVER be raised. Three times now. 1st $1 then $2 now $10. And get bs reasons to cover your butts.
- Karen Zimmers (@KarenZimmers) reported fromNiskayuna, New York
@GetSpectrum Do not get Spectrum. Service stinks. No contact info avail. All I do is reboot cable equip even tho “new”. Now my home phone out for week. Can’t talk to live person unless buying something. Refurbished equip crap. Bad customer serv. #SpectrumStinks
- ReekyB (@Reeky_B) reported fromTroy, New York
@GetSpectrum your internet sucks.
- sandy schieffelin (@sschieffelin) reported fromRotterdam, New York
@Ask_Spectrum No help needed just very upset about rate increase!
- Chris Miller @ #XamDevSummit (@anotherlab) reported fromVoorheesville, New York
@Ask_Spectrum installer never showed up for my brother's install. Was supposed to be here at 9am (ET).. No call or email to explain why.
- Patricia Sibilia (@SibiliaPatricia) reported fromTroy, New York
@mandy_fries @Ask_Spectrum I had same situation; a year passed since I signed up. To get their cheaper rate I have to cancel for 30 days, then sign up. Ridiculous!!
- David Hamilton #UCLAGrad #HokieDad (@DavePhDone) reported fromDelmar, New York
Too bad for Albany NY that the @accnetwork & @GetSpectrum blacked out the @HokiesMBB game tonight 🤬🤬
- TMJ-NYA CstSrv Jobs (@tmj_nya_cstsrv) reported fromColonie, New York
Click the link in our bio to see currently open #CustomerService jobs like "Mobile Customer Service Support" at Charter Communications/Spectrum in #Albany, NY.
- Seth Stone (@drsethstone) reported fromDelmar, New York
Are you kidding me, I thought @YouTubeTV was such a great idea for the price point. It hasn’t worked for two weeks and they’re not offering a credit or willing to help, guess it was too good to be true and I’m going back to @GetSpectrum
- Bill McCormick (@BillMcCormick14) reported fromWaterford, New York
Another Friday night and no @Ask_Spectrum cable service. #Theysuck!!!!, @johnmcdonald108 , @DaphineJodoin, @NYSPSC needs to investigate their inability to provide reliable service.
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@Ask_Spectrum Will do have a wonderful weekend. You have stand up customer service.
- Suzanne Poulin (@countryboots126) reported fromCastleton-on-Hudson, New York
@GetSpectrum Cable shouldn't skip like an antenna. Not thrilled witg service.
- TMJ-NYA CstSrv Jobs (@tmj_nya_cstsrv) reported fromColonie, New York
This job is now open at Charter Communications/Spectrum in #Albany, NY. Follow us and turn on mobile alerts to hear about jobs like these as soon as they're posted: Mobile Customer Service Support #CustomerService
- Mike Elmendorf (@MikeElmendorf) reported fromColonie, New York
@Ask_Spectrum Intelligent Home home security equipment from your discontinued service.
- Ricky (@Ricochxt) reported fromRotterdam, New York
(2/2) This just further proves how awful Spectrum customer service really is, we called and complained about internet issues months ago and i’ve been complaining for idk how long and they did nothing, now my internet could actually be worse depending on the router they give us
- Robyn Greenfield 🖤 (@rgreenfieldxo) reported fromWestmere, New York
Another day another issue with @Ask_Spectrum
- Eric B (@Capone_1127) reported fromSchenectady, New York
@GetSpectrum literally has the worst customer service I’ve ever experienced
- Bill McCormick (@BillMcCormick14) reported fromWaterford, New York
@Ask_Spectrum, @daphine jordan, @johnmcdonald108, @nyspublicservicecommission, Another Friday night and no Spectrumn cable tv service. Why is it that they can advertise as the best ....but can provide a basic reliable service. #Spectrumn sucks! # #Never Reliable
Spectrum Issues Reports
Latest outage, problems and issue reports in social media:
- 🛸Kangle Lin🛸 (@kangle_lin) reported
@GetSpectrum is the sh*ttiest service provider in the US. Once you get spectrum, they won't let you out and charge you fees when it's their fault. Almost like fraud.Don't get them, folks.
- Steve Danielson (@Yikels) reported
@Ask_Spectrum is there an internet outage on the upper west side?
- Viceroy Fizzlebottom (@RollUpSonny) reported
I wonder if can find a cable/internet issue besides @GetSpectrum because they are playing in my face right now and I am not a fan.
- Rich 🇲🇽 🇵🇷 (Make Quijada the Angels Closer) (@Rich_LBFan) reported
I'm changing TV service to @ATT @GetSpectrum is charging me $198: Cable: $89 Internet: $64.99LAN Line: $14.99other taxes: $12.99 and I get no DVR service AT&T is offering $89 for their streaming service which includes all the channels I have now and 20 hours of DVR
- A (@apsiera) reported
I swear you all have the worst dang wifi known too man… within 1 hour the wifi has cut off twice and just stops working for 15 minutes and this happens daily and I am so over it🙄 @GetSpectrum @Ask_Spectrum
- Greg Schneiderhan (@Schneiderh3Greg) reported
@Ask_Spectrum im going to cancel service a unauthorized number was added to the account this adress is messed up and its too much
- J Wager (@jwager7) reported
3rd day of @GetSpectrum outage. @TDSfiber can’t come fast enough. Can’t do my job. No one in the neighborhood can. This is beyond ‘inconvenience’ now.
- 🔥👑God_King_Oryx👑🔥 (@godkingoryx) reported
@GetSpectrum Internet has been down since 1:48am EST wtf are you guys doin?!
- Mike Nyc (@MikeNyc71475190) reported
@Ask_Spectrum I have been with the spectrum for over 20 years. I demand the$35 that I will be charged for stopping the payment. I have the choice to call Verizon for service.
- Rich 🇲🇽 🇵🇷 (Make Quijada the Angels Closer) (@Rich_LBFan) reported
@Ask_Spectrum is the biggest scam. I had my LAN line taken off my bill on July 2nd and they still want me to pay for the LAN line service for July even tho the service is disabled.
