How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (2024)

As of 2017, over 45% of California residents leased their living space and those numbers are predicted to rise over the coming years. Because of this steady demand, apartment leasing jobs in California are increasing and the career continues to be stable.

Are you wondering how to get a job in property management and/or real estate? The first step is putting together an organized resume. The second is acing your interview!

Applying for a new job, whether you’re entering a new field or simply changing employers, is always a little bit intimidating. Lewis Careers is here to help!

Read on to find out how to ace your interview and land a job in apartment leasing

How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (1)

Show your Interest in Apartment Leasing Jobs

From the get-go, your interviewer is going to want to know what brings you to the world of apartment leasing. To prepare yourself, think about what interests you about property management and real estate. Ask yourself how you hope to grow your career in real estate, and where you see yourself in three years.

Why is this important? Well, 87% of employers want to improve their employee retention. They want the people they hire to stay and potentially grow along with the company. Employee turnover is both expensive for employers and inconvenient for residents who want to see the same friendly faces and have consistency from their apartment community management team. If it appears to an employer that you’re looking to try on something new but may not stick around for long, they may choose to go with someone else, which is why it’s important to show your passion and eagerness for this type of work.

Show How Your Previous Experience Makes You a Good Fit

Some employers want their candidates to come in with years of field experience under their belt. However, at Lewis Careers, we understand that everyone has to start somewhere. That’s why we offer a funded training program for all of our new hires.

If you don’t have real estate experience, don’t sweat it. Instead, focus on how your previous sales or customer service experience will set you ahead of the pack.

Have you worked in customer service and know how to make a sale or address a customer complaint? Do you have strong financial literacy that you can use to help others understand numbers in a clear and comfortable way? Have you delivered successful, well-received presentations in the past? All these qualities (and more) make for a great apartment leasing consultant candidate!

Understand Your Soft Skills

Hard skills like computer skills and the ones you’ve gained throughout your education or previous work experience are important. Soft skills, such as the ability to communicate or apply emotional intelligence in the workplace, are just as important.

How can you start to understand your own soft skills? Think of the things that motivate you to work and qualities that make you successful. Let’s look at some of the soft skills apartment leasing employers want to see.

Motivation is important. What motivates you? Perhaps you feel motivated by the possibility of finalizing a leasing agreement or by the happiness you bring to new renters when you help them find their perfect home.

Caring and Patience are key. Demonstrate that you are an active listener during your interview and try to avoid interrupting your interviewer or rushing through your answers. Remember, renting a new home is both an exciting and challenging time. Show your customer that you’re here to help.

Finally, integrity is one of the best soft skills you could bring to a career in real estate. Having a hand in someone’s finances and housing is no small responsibility. Demonstrate that you are consistently honest and ethical in all your professional dealings. Characteristics like these are key to the Lewis family and Lewis company culture.

How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (2)

Understand Your Areas for Improvement

Nobody is perfect and there’s no use in pretending that you are an exception. Instead, analyze your areas where you could improve and how they affect your professional life. Take that analysis one step further and determine what you are willing and able to do to overcome those challenges. Maybe it’s a software you could learn, or maybe it’s just finding that spark to help you come out of your shell and show your sales side!

For example, you may find that you focus on perfecting one aspect of your job requirements at a time, leaving others in the dust. It’s okay to admit that! It’s also important to state that you’re willing to expand your focus and learn new skills.

Addressing these areas signals to your interviewer that you are coming into the position with an open mind. It shows that you can handle constructive criticism and actively want to learn new skills. When you’re applying for Lewis apartment jobs, honesty and openness will better prepare us for your training program and the areas that we can focus on together.

Demonstrate Your Ability to Work with People

Remember, apartment leasing jobs are customer-facing jobs. In other words, you are applying to become the go-between for future and current residents and the property management company they lease from. That means that more than anything, you need to be a people person!

There are a few ways to demonstrate your ability to work with people besides a strong track record in customer service. The simplest way is to through your personality, enthusiasm and smile. Treat your interviewer with kindness and respect. Basically, even though it’s an interview show the hiring manager how you would act each and every workday! Smile, make eye contact, ask good questions and express your enthusiasm! It’s simple advice, but it works.

Apartment Leasing Jobs in California

Do you think you’re ready to ace your interview for an apartment leasing job? We think you are!

Lewis Careers offers a variety of apartment leasing jobs as well as the training to prepare you for them. We pride ourselves in fostering a strong community and offering training opportunities and benefits that will keep our employees growing, safe, happy, and healthy.

Ready to see what we have in store for you? Take a look at our open positions and apply today.

How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (3)

How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers (2024)

FAQs

How to Ace an Interview for a Career in Apartment Leasing | Lewis Careers? ›

Caring and Patience are key. Demonstrate that you are an active listener during your interview and try to avoid interrupting your interviewer or rushing through your answers. Remember, renting a new home is both an exciting and challenging time. Show your customer that you're here to help.

What should I say in a leasing agent interview? ›

Sample Answer: I see myself as a leasing consultant in five years. I would like to be working at a property management company that has a variety of different properties. I would like to be able to work with a variety of different people and learn from each experience.

What is the most important skill that a leasing consultant should possess? ›

Important Skills for Entry-Level Leasing Agents

They must be adept at interpersonal communication to effectively engage with potential tenants. Skills in organization and attention to detail are also vital, as they handle lease applications and maintain accurate records.

What should I wear to a leasing agent interview? ›

Outfit Components for Women
Clothing ItemSuggested ColorImportant Notes
BlouseNeutral shadesProfessional, modest neckline
SkirtMatching suitKnee-length, not too tight
ShoesBlack or NavyClosed-toe, professional
AccessoriesMinimalTasteful pieces, neat hair style
2 more rows

What's excellent customer service for a leasing consultant? ›

“Excellent customer service means being responsive, attentive, and going the extra mile to make sure the tenant or property owner has a smooth, stress-free experience.”

Why do I want to work as a leasing agent? ›

Leasing consultants build community by helping people find a place to live. If you like to help people, apartment leasing consultant jobs can be a great match. You can help people find the right apartment for their needs, and avoid traps like fraud and scams.

How to answer what makes you the ideal candidate for this position? ›

Tips for answering "What makes you a good candidate?"
  1. Give concrete examples. When possible, give concrete examples of your skills to demonstrate how you'll bring value to the company.
  2. Tie your response to company goals. ...
  3. Focus on yourself. ...
  4. Speak confidently. ...
  5. Be honest. ...
  6. Don't forget to ask questions.
Apr 8, 2024

What questions do they ask in leasing consultant interview? ›

Role-specific interview questions
  • Why do you make you a great salesperson?
  • Why is customer service important for a leasing consultant?
  • How do you use technology to organize your work? ...
  • What kind of lodges/properties have you dealt with in the past? ...
  • How do you manage priorities when working with multiple deadlines?

How can I improve my leasing skills? ›

8 Tips to Improve Leasing Call Skills
  1. Create a Consistent Greeting. Make sure every member of your team answers the phone in a friendly and consistent manner. ...
  2. Smile. Think you can't hear a smile? ...
  3. Create a Phone Script. ...
  4. Build Rapport. ...
  5. Be Flexible. ...
  6. Role Play. ...
  7. Listen to Call Recordings. ...
  8. Measure Call Performance.

How do you determine if a leasing consultant is doing a good job? ›

Simply put, good leasing agents convert a higher percentage of leads to leases. So if you don't feel like your agents are converting as frequently as you need them to, start with evaluating their phone conversations because they'll bring most shortcomings to the light.

How do you ace an apartment interview? ›

How to Ace an Apartment Application Interview
  1. Credit score. Your potential landlord will likely pull a background check, including your credit history. ...
  2. Proof of income. Bring along recent pay stubs from your job. ...
  3. References. ...
  4. Form of payment.
Oct 1, 2019

How should a leasing agent answer the phone? ›

‍All leasing agents should answer the phone the same way every time. Open with a welcome or thank you for calling. Be sure to include the property name and the leasing agent's name in the greeting. But just as important as what's said is how it's said.

Do you have to wear smart clothes to an interview? ›

Many industries take a laid back approach to work attire (e.g. the advertising industry) because they want staff to feel comfortable at work. In this situation, you don't want to appear underdressed, so it's a good idea to stick to smart casual attire.

What type of person is leasing the option best for? ›

If you're the type of person who likes having a brand new car every few years, then leasing is a much better option financially. If you intend to purchase a car and drive it until it dies, then taking out a loan to finance your car makes more sense.

What is the turnover rate for a leasing consultant? ›

It's no secret: leasing agent turnover is one of the multifamily housing industry's biggest challenges. According to the National Apartment Association, in 2019, the national turnover rate sat only slightly higher at 36.4%. Leasing agents have a difficult job.

What is another name for a leasing consultant? ›

The titles Leasing Agent and Leasing Consultant are used interchangeably in the property management industry. However, if you search for “agent” versus “consultant” on any dictionary website you will receive two very different definitions. An agent is a representative of a business firm.

What makes you a great tenant sample answer? ›

Not only does a good tenant pay the rent on time, but they also take care of day-to-day maintenance issues like pulling the weeds, or changing the filters. Additionally, a responsible tenant will alert you to potential issues that need your attention such as a water leak.

How do you pass a real estate agent interview? ›

Be prepared to answer real estate interview questions about your history with solid statistics and numbers.
  1. Include the number of homes you've sold on your resume.
  2. Talk about the types of homes, neighborhoods, buyers, etc. ...
  3. Mention any awards or advanced credentials you've received.

What makes me a great tenant question? ›

Great tenants are what keep you in this business. They pay rent on time, get along with neighbors, and take care of your property. They respect the lease and respond to your communications. Great tenants will help you maintain stable cash flows, save money on repairs, and avoid all kinds of headaches.

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